Dec 30, 2009

How to reset the BlackBerry smartphone to factory defaults

Products

  • BlackBerry® Desktop Software
  • BlackBerry® Devices

Environment

  • BlackBerry® Device Software version 4.3 to 5.0
  • BlackBerry® Desktop Software version 4.7 to 5.0.1

Overview

To reset a BlackBerry smartphone to factory defaults, complete the following steps:

Warning: Back up the BlackBerry smartphone. For assistance backing up the BlackBerry smartphone

On a Windows® XP to Windows® 7 32 bit Operating System do the following:
Connect the BlackBerry smartphone to the computer.

  • Open Start > Programs > Accessories > Command Prompt
  • Type cd C:\Program Files\Common Files\Research In Motion\Apploader
  • Type loader.exe /resettofactory

On a Windows XP or Windows Vista™ 64 bit Operating System do the following:

  • Connect the BlackBerry smartphone to the computer.
  • Open Start > Programs > Accessories > Command Prompt.
  • Type cd C:\Program Files (x86)\Common Files\Research In Motion\Apploader
  • Type loader.exe /resettofactory

Note: BlackBerry Desktop Manager 4.7 to 5.0 must be installed on the computer.  The BlackBerry smartphone must be running BlackBerry Device Software versions 4.3 to 4.7.

1 comments:

Agnes james said...

If you want to Hard reset your phone without going on any kind of command prompt. I can suggest you to Click here. To get the solution Which helped me to solve my this problem Here I also found that How I can reset my BB id also if I want to do so. Hope it would help you also. So you should try this.

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